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Color Set
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66,689 Verificado Comentarios de clientes |
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Not for meI tried it out…just not for me. Going back to my colorist!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help! |
CoverageI loved the color but the coverage was not 100 percent 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Michelle: We are sorry to hear that your grey coverage hasn't been as expected. Please check your emails, we just got back to you. |
Great kit but colour lackingKit itself is fantastic, it has everything you could need and more but I was disheartened with the colour. I went for intense copper to go over dark blonde hair and it came out very lacking. It's more of a copper/brown. It's not intense and it isn't vibrant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awful!!This was not the color I requested! It dyed my roots a completely differently color than the rest of my hair. I’m going back to box color!!! Very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meHi this was my second run at trying a colour but this second one really burnt my scalp. The first one didn’t but I knew instantly with this one. I had to get it off quite quickly. I didn’t do a sensitivity test as the first one was fine. I can be sensitive so the issue probably lies more with my scalp but overall I still haven’t got the right colour. Whilst everything is lovely it’s just not for me sorry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Karen: We are so sorry to hear that your second hair dye burnt your scalp. Pease check your emails, we just got back to you to help you further. |
ColorI have to say this is the worst hair dye I ever used, didn't cover my gray roots at all. and as for the color it was still the same. I truly would like a refund. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEsperanza - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
not satisfiedI am sorry to say that after following all the guidelines I had red to orange hair and had to ga to salon to redo it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArpine: We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Did not cover grays againThis was my second shipment because the first color didn’t cover all my grays and this time around I’m left with the same grays. I followed the instructions and left it on for the time stated in the instructions 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't actually dye your hairEnd result was more like some highlights, not a full head dye. I've done everything I was supposed to, respected the times but when I dried my hair I was very disappointed to see the result. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Mafalda: We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist will get back to you to help you further. |
Awful ProductThis Product didn't cover a single Gray hair and made them look more noticeable. The box color from the Drugstore used during the Pandemic worked much better than this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |