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AwesomeI am a frequent traveler and have a hard time finding a good hair dresser every 6 weeks. Colors would change etc....this way I have the same color and I just have to ask a friend to help! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love it...Need earlierI love this product.... Would just like to have it shipped one week earlier. Is this possible? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never received it!!!I have not received my last order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorLove the color, But noticed grays after 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the colorI love that you can tweak your color a little each time it is sent to you. Hate the shipping charge, think it's extensive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLoved it but too expensive 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Roots still not coveredMy roots still were darker than the rest of my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
HorribleYour product ruined my hair !!!! I had to go to a salon so they can fix it 😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexcys - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that you reached out to us with your feedback and we have credited your account with one complimentary hair color credit. Your results are important to us, and we look forward to providing the right results for you, per our Satisfaction Guarantee. |
Color is too darkColor was too dark maybe I didn't describe my color well enough. Very fast shipment 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoshua- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Great serviceI just wanted to tell you that you guys are great! Every order I have had from you has been perfect. Embellishing? No. It really has. It covers, it's always just the right color and turns out better than i expected, each and every time. Thank you! Lisa 2 de 2 personas encontraron este comentario útil. ¿Y tú? |