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My first productsVery easy to apply and the color is great. Can't give review on shampoo because I've only used once. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Seems great!The colour is good and I've had compliments on it. The system also was good and although I prefer foam for application, I can get used to cream. The only thing I have to see is how long the colour lasts to be able to judge its value for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color ReviewI really liked the coloring, although would have preferred a hint more red. All in all, love how much I rec'd, seemed more than in a regular box coloring, but maybe it is the same amount. Very easy to use and apply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You need to try this!I have been coloring my hair for years. I used to get my hair colored at the salon, but then I had children. So I had to start coloring my hair at home. After several failed attempts, I found a brand and shade of a box color that I liked. I used it for many years. Unfortunately, my hair started going gray. The box color that I had been using specifically stated "not for gray hair". I kept using it, but my roots were so obvious when I colored them (almost worse than if I had just let them be). I saw eSalon advertised online. I read the reviews and thought, why not give it a try. I am so glad that I did. Even without me sending a photo, they were able to create a color that matched exactly the same shade I had been using...but it really covers my gray hairs! The color itself does have an odor when mixed, however this odor comes out once you wash your hair and it's nothing that the bathroom fan can't handle. My old box color used to make my hair stink for at least a day or two. I was also very impressed with the packing of the product. It's perfect. Everything you need, all neat and tidy in a box. The kit comes complete with easy to understand instructions (plus a handy little sticker so that you can tack them up onto the bathroom mirror while you're coloring). The gloves are high quality and will not tear when you put them on. The kit also included packets of stain guard, shampoo, conditioner and stain remover. I can't say enough about this product/service. Not only was the color match perfect, but my hair doesn't feel like it's been colored (the old box stuff was so harsh on my hair). In addition, I don't have to remember when it's time to color my hair. The color will be created and auto-shipped to me based upon the schedule that I selected. If you're reading the reviews, then you need to just give eSalon a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorWhile I liked the color it faded of the roots in two weeks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Outcome Was Far From What I ExpectedPositives: product was very easy to use and of a good usable consistency Negative: the colour was far from what I wanted, it turned my lightest hair colour steel grey! It also left my hair feeling really dry despite using the conditioner provided. Disappointingly, its really not for me in any way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuth - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Didnt cover my graysHi - i just tried it yesterday and while it covered some of my grays, I'd say 75% are still visible. Did i do something wrong or is this not meant to cover gray hair? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Didn't coverI ordered the lightest blonde and it didn't even look like I colored my hair at all. I have pastel colored highlights in my hair and the dye didn't cover them they are still the same color. After applying the dye to my hair and good thing I ordered extra shampoo and conditioner because I had to wash my hair 4 times to get all the dye out of my hair. I have very thick hair & I clicked the icon when I was asked what type of hair I have, so that "extra" bottle of shampoo and conditioner was gone after I washed the dye out of my hair. This was a waste of money that didn't even work!!! I won't be ordering anything from esalon again!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHayleigh - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Fade awayFade away same as drugstore color. I had a overall color before now tips differ from top of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNeli - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
It was fine...I like the product in general, no after smell, hair seems not dried out, color stay longer than my previous product. But I gave feedback that I wanted to make a lighter color but I got exactly same color for the next shipment, a little bit disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTakako- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |