|
Color Set
|
66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
|
CommandeJ'ai quand même et enfin reçu la commande après avoir commandé 2 fois sans avoir reçu ces 2 commandes mais en avoir réglé une. Bilan au final ces produits me coûtent chers !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBrigitte L. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre qu'il vous manque une commande. Nous vous avons contactés par email afin de remédier à cette situation. Votre satisfaction est très importante pour nous et nous ferons notre possible pour vous aider ! |
Leider enttäuscht.Die Farbe an sich war leider ein Reinfall, denn ich hatte dunkel rote Haare und das wollte ich auf keinen Fall. Das wäre ja noch zu verschmerzen gewesen, aber das ich mit meiner ersten Bestellung ein Abo abschließe war mir nicht klar. Jetzt bekomme ich die gleiche Farbe nochmal und muß dafür zahlen. Bin echt sauer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosOsa B. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Too expensiveI liked the colour ok but it doesn't last very long at all so would need to be buying every 6 weeks and with the price of it and the postage and packaging coming it at £30 who can afford that when u can get 3 good box dyes for that price, sorry, had high hopes but just can't afford it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Celine! We are sorry to hear that your color isn't lasting long. Please check your emails, we just got back to you to help you further. |
Je n ai jamais reçu ma couleurEt en plus ils se sont prélevés une deuxième fois et toujours pas de couleur 😡 faites bien attention 😡😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNadine F. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que vous n'avez pas reçu votre première commande. Nous vous avons envoyé un email afin de vous aider concernant votre commande manquante et votre Abonnement. Si vous avez des questions, nous sommes à votre écoute. |
No work for meHi, no cover the gray hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosYamira - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not as good as the firstReally not happy with the second delivery, colour did not cover grey as before, colour have faded much quicker and I shade my hair in the sun. Price of £27 seemed unreasonable. Not happy want to cancel 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Laura! We are sorry to hear that your greys weren't fully covered. Please check your emails, we just got back to you to help you further. |
Pink hair!My hair turned pink. Not what I wanted. Cancel all future orders. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRenee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okI was hoping the color was going to come out way better than it did. Maybe I don't understand how the whole process works but I was totally thinking my hair color was going to turn out way different so I don't know if I like it. The end result is it's just ok nothing special. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Gray HairI am a Hispanic woman with very thick hair. I qas hoping that this product would cover the gray much better around my ear area and hairline area. It is still clear I have gray. The rest of my hair was better, it leaves my hair soft, silky and Shiney, but the gray is still there. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJanise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HorrificIf I could give this place a 0 star review I would. The hair dye i chose was red, deep red, my hair is dark brown and when I rinsed my hair my roots turned blond and the lower part of my hair didn't change. Don't waste your money here. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAllie - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |