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Color Set
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66,944 Verificado Comentarios de clientes |
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DisappointedMade my hair feel sticky and the stickiness would not wash out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise- We’re sorry that your hair felt stiff after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Cancelled My ColorThis is only my second time using esalon to color my hair and I am now cancelling my auto renewal because my skin really broke out after using the most recent batch they sent me. I had itchy, red spots on some of the parts where it touched my skin - I did not let the color linger on my skin either. Bummer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for your recent color and reached out to you with more details. |
Not what it soldThis hair product was not at all what I wanted, or expected. It was not easy for one person to use. The color distribution was difficult because the product was much more runny than I'd anticipated. Even with the greatest of care, dye dripped onto the cape, and subsequently ran down until it reached the floor. The color did not look how I wanted when I finished. I would not recommend this to others, and I most certainly will not bye again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
DisappointingMy hair is naturally dark brown. I ordered a copper hair colour. I spoke to an esalon representative and sent a photo through as requested. The lady recommended opting for brown/copper to ensuere that the colour looks natural and is suitable for my current hair colour (i.e since the hair is dark there is no point hoping for a intense copper). Well... the colour has arrived... and now my hair is completely black! Not even a hue of copper or brown for that matter... I hate it, much prefereed the natural brown look i had before. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorBright and great coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coverageGreat coverage Doesn't dry out my hair Excellent customer service 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exact colorAwesome product, color was just right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BrilliantAbsolutely love the colour and love the fact that it is delivered which means I get the exact colour I want without having to remember colour codes. Cannot wait for my next lot 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!Previously I've had a lot of trouble getting near my natural color when covering my roots and at times ended up with a reddish tint. I told my stylist and she mixed the perfect color for me with no red tint. I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectMy color came out exactly like I wanted it to. Thank you!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |