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Color Set
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66,944 Verificado Comentarios de clientes |
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Overall happyThis time around it seemed like shipping took a little longer, but maybe I was just more anxious. I'm happy with the color mostly. A little darker brown than I was hoping for, but what covered my highlights (and yes, I know it says not to cover your highlights but I wanted the dimensions) turned out beautiful and the color i was hoping for. So, I guess overall I'm happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colors and conditionersI want to change to another color but not sure You are the best because you help me decide 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is good - didn't cover greysI did my roots on Saturday - there are some greys in there but those didn't cover. The color is good overall but I think I'll just stick with L'Oreal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair colorFirst off there wasn't enough color to do my whole head it only covered half. Second I made note that my hair turns red with color so you have to watch the mix. Well it really turned red so apparently no one took that into consideration when making my color. So for the cost I believe I will just go back to a salon since I have to go have it highlighted anyway to cover some of the red. The one plus was that it did leave my hair real soft and didn't damage it any. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
more time to cover the grayI would like to cover the gray for more time. The product just work one month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlessandra- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
colornot expactit me beacuse that gray is coming fast 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEsperanza- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Gummy HairThis was my first time trying this. The color seems okay, but the gunky gummy feeling on my scalp is terrible. I've washed my hair twice since coloring and still gummy. I've cancelled future orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Wasn't fully satisfiedThe color for roots was different than ends. There was a noticible line. Will give one more chance tho. I did like that there was minimum fade and good grey coverage. Jus want it to be right color next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMistella- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
I love itI am very happy with my order. It was great to have a personal colorist (Vanessa W.) and personal attention to make sure I chose the correct color. The directions were easy as was the application. My color turned out great and the product did not suck the life from my hair. The price is right also. So glad I found eSalon. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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love itlove it I get many compliments on the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |