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Color Set
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66,944 Verificado Comentarios de clientes |
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Absolutely Love It!!!Thanks a bunch...my reformulated hair color came out perfect...just the color I wanted. The directions are easy to follow and my hair is shiny, smooth and beautifully colored. I couldn't be happier. Def will be put on auto ship to my front door for sure. Thanks again Deborah Loignon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!!!Perfect color, it was exactly what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorover all good product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RefreshedI like this colour much better than the first. Thank you for sending me the second bottle to refresh the ends of my hair. In general I am pleased with the results although the roots are rather orange compared to the rest of the hair, when I pull my hair back the roots are very bright and look rather artificial. The ends look much healthier but are beginning to fade again after a few washes and my temples are already showing white! Not sure what I am doing wrong? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI love the color but my when wet my hair feels very dry & brittle, it is sometimes hard to comb out after a shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I liked the colorI like the color and ease of applying the color. My only problem was getting the grey around my face to color completely. The color did burn somewhat after being on for a while too 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not for meA little on the red side & the ammonia smell was so over whelming it was making me choke, won't use this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
my hair colornice color however it lasted as long as those box hair colors I buy at the store for half the cost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEugenia - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Poor gray coverage; hair felt dry/brittleReally wanted to like this product, but it didn't cover my gray hairs well and left my hair feeling dry and brittle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila- Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
I really wanted to like this productMy color came out darker than i wanted, it doesn't cover up my previous color and it made it look like 2 different colors(i wanted ash but overall it still looks red). However their customer service is quite impressive, i contacted them and they said they could sent me a demi darker shade to cover up my red tones. I really like the whole idea of these and i really wanted to like it, but it just doesn't work for me. Plus i feel like there is still a lot of residue on my scalp after several washes(i even scrub and massage it and wash it twice), but somehow there are still those brown residue on my scalp(it made my scalp itchy throughout the day and when i scratch it i can see brown stuff coming out*i'm sorry if it's gross). It's quite disappointing that i can only chose from the medium brown to dark brown range of color, i really wanted to chose from one of the light brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYee Chong - We’re sorry that your hair color turned out darker than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |