66,655 Verificado Comentarios de clientes |
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UnsatisfiedHow do I cancel my account? 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrma - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Horrible colorI will not be ordering this again it’s ugly not what is pictured doesn’t cover grey you lost a costumer and I will tell people not to waste their money 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color good but didn’t cover greyThe color was a nice match looked natural but maybe covered 30-40 percent of my grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRayann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bad Color - Not Ginger its a Brassy Light Orange!Bad Color - Not Ginger its a Brassy Light Orange! I ordered the following color: Hair Color 6.4 Light Golden Copper Brown What I received was a light Red Blonde that made my color Orange. I had to contact a hair stylist to correct the color. I will NEVER order from this company again. 6.4 is NOT Light Redish Blonde. I've Canceled my Auto shipment and will return any orders that are sent to me and I'm requesting a full credit. Bad, Bad, Bad! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryEllen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t look like light brownWas trying to transition to gray. Instead I got darker hair but with highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It didn't work on my hair ):I really wish it had worked for my hair, as I saw many compliments about the brand, but it didn't, it didn't cover gray hair as I thought it would, and it left my hair too dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
dye leaked out of boxheat made the dye leak out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good color, but.Color is nice , but it did not do a good job on a lot of my gray. I used the product exactly as directions stated. Most of the gray showing is on sides near my face and the back under area. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still too lightGreat haircolor, but still too silvery and light 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
La couleur était uniforme , mais un peu foncéeLa couleur était uniforme, mais un peu foncée 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie D. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre couleur soit plus foncée que prévu. Nous souhaitons trouver une solution et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. À très vite ! |