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Color Set
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66,944 Verificado Comentarios de clientes |
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I am trying to get my wife to try and use your product6993455 SHIP DATE MARCH 24, 2017 CARRIER USPS I am trying to get my wife to try and use your product. Hence I placed the initial order. She has not yet used the product. I was going to find out from you what the shelf life would be. She has not said no to trying the product...... in the meantime you I just got notice that you have shipped another order on 03/24/17. I did not ask for another delivery... I think your product is good and hoping that she might be a customer in the future.. But I definitely do not want this new shipment made on 03/24/17. I would like to return it... If you can't honor this, I am hereby requesting cancellation of my account. Do not send any more of your product. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJake - We have reached out to you to discuss how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Hair ColorI loved the box a simplicity of the products coming to my door. Was also really happy with the color I received. I also used the color safe shampoo and conditioner. But, 2 weeks later, color fading almost completely out. Maybe its just my hair.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
very disappoined customerMy last color turned my hair orange and i had a retirement party to go to. i had to go to a salon to have it repaired and it cost me $90. i have already cancelled autoship as i dont know for sure what will happen. i loved my hair color when i started esalon but very disappointed now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeloise - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love, Love, LoveI have changed my color three times and my color expert has "nailed it " I absolutely love every color she has chosen for me! I will NEVER waste 600.00 at a salon again! Thank you esalon Tammy Kluiber 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I will never go back to store bought hair coloreSalon hair color is so easy to use it's inexpensive you can find your perfect shade I love it I absolutely love it my hair is soft. I have been using this product for over a year and I will continue to use it. If you are on the fence and thinking about changing hair colors I suggest to just give it a try it will be well worth it and you will be very happy with it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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i love this product...this product does live up to expectations...however....after being contacted by the company...reformulating what they believe to be a better color option...my HAIR still pulls red....but truly the product is fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I love everything about this... From the timing to the tips! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hairI have used the hair colour for the second time and the results are fabulous. I am thrilled not to have to go to the hair salon for a professional colour any more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color grays like no other salon!I was skeptical at first. No swatch comes with the color. Took a deep breath, and followed the easy directions and BOOM..success! I have had so many compliments! I will never go back to a salon and spend over 100.00, when I can do it myself for less than 20.00. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Results surprisingly accurateAt first, I was nervous about applying my own color. I had done it before (with less custom/"professional grade" formulations - i.e., from a drugstore) and gotten mediocre results. eSalon gave easy-to-follow instructions, and my results look great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |