|
Color Set
|
66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Wrong colourI've ordered mahogany copper turned out jet black on my hair - had medium brown 🟤 previously!!! Not happy at all Have to stripp colour off now this shade doesn't suit me 😑 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Leyli! We are so sorry to hear that your hair color has turned out different from expected. Please check your emails, we just to got back to you to help you further. |
Grey hair not covered properlyI’m happy with the colour but some of my grey hair became visible within 1 week of dying it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHana N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Light beige blondeThis was my sexy colour so paid more attention on the roots. It’s not come out the same colour. My roots are ginger. I’ll not be ordering any more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosWilson thomason J. - Thank you for your feedback. We are so sorry that your hair colour didn't meet your expectations, and we really want to make things right. We will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gray rootsWell i really excited about this color hoping it was cover my roots where i would not have to go darker. I liked how it didn't leave a tint around my edges and was too dark on my hair as using a darker brown color from my salon. Would love to try again but the color takes also too long to be delivered. Thanks Jennifer R 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ColorationTrès déçu, pas de pouvoir couvrant correctement les cheveux blancs, et la couleur ne tient pas 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCorinne B. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
Roots are orangeFollowed the directions to t and my roots are BRIGHT ORANGE. Absolutely disappointed is an understatement 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Chelsea! We are sorry to hear that your roots are bright orange. Please check your emails, we just got back to you to help you further. |
2nd timeI think this is my fault. My colour looks very ginger now. I don’t like it I’m afraid 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Liegh! We are sorry to hear that your hair looks ginger. Please check your emails, we just got back to you to help you further. |
Feels very chemical with dried and damaged hairThe smell of chemicals persisted even after another shampoo wash. My hair looks dry and dull. I wish they were using more natural ingredients. My scalp developed dryness and a mild dandruff. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Katarzyna! We apologize for any inconvenience with your hair dye. Please check your emails, we just got back to you to help you further. |
BewertungDie Farbe gefällt mir nicht ist mir zu braun .Deshalb möchte ich das Abbo kündigen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMartina R. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Farbe vermasseltHatte Blonde Strähnen die ich mit einer Farbmaske in Kupfer behandelt habe. Nach eurer Coloration sind sie jetzt rot braun anstelle Kupfer😭 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMarianne E. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |