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This color is still working for me so please send the same thing.Easy to use and good hair coloring tips included. I like how the red takes hold of my roots first and the brown shows up later. My previous color from drug-store- bought kits did just the opposite; my hair would turn out black instead of auburn and all the red dye could be seen going down the drain. eSalon is definitely the best home hair coloring product there is. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorThe changes you made were fabulous! Thank you covered the gray much better!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThis color works so well on grays and the color stays so well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No more shampoos please..I do not want another shampoo sent with my next order.. Please let me know that you will not be sending it. I can't afford extras. Thank you 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorThis last color took away the brassiness but everyone who sees me remarks at how dark I went 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Flat and dark outcome, but superb gray coverageThe color did away with all my grays, but came out incredibly dark in all but bright sunlight. I ordered copper mahogany dark brown, and it looks almost black indoors. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorrian - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not for meNot for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Hair colorLove the color, but showing gray in 3rd week 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinette- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Too much red and orangeThis is the 4th time you have got color wrong. Starting to think that noone reads the review and just keeps sending similiar colors that all pretty much are the same and not what I am asking for. It is more than the waste of time than it is the money. Kevin 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKevin - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
worse than box colorI bought this to fix my hair after a beautician botched a color job twice and colored my brunet hair red. My hair still has quit a bit of red in it and my scalp is still died even after several washings. My hair feels like straw and has had very little improvement even with hot oil treatments and deep conditioning. I will never buy this color again. But I am glad it works for other people. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |