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Color Set
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66,903 Verificado Comentarios de clientes |
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Started out Gorgeous...My color started out Gorgeous! It was a deep mahogany brown with a rich red cast and a shine that I was very, very pleased with. I waited 3 days after coloring to wash my hair again. That was a bad day. My red began to lessen significantly, the shine faded too. The deep brown still seemed ok. Two days later, repeat, less red, now less brown and the xtra shine was gone. It's a week out from my first color and I do have color holding, no stray greys showing or anything like that. But it certainly didn't compare to the day I colored it. A couple more days, another shampoo. More faded color and shine. I'm pretty much down to having just plain brown hair now. I do already have my second kit as it came sooner than I expected. I will probably wait about 2 weeks and try all over again. If I get a second failure then my first try with eSalon will have cost me more than my regular stylist. If it works then it will have worked out to be the same price to get my hair colored, once by my stylist, twice by myself. Either way it seems I've not come out so far ahead as I thought I was supposed to. I should add that if I'm lucky enough to get the result I did with my first try at eSalon and it stays in my hair then I would be satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We're sorry to hear your color faded too fast. To ensure longer lasting tones, we recommend using sulfate-free shampoo and conditioner specially made for color treated hair. We see you've communicated with your colorist, who has adjusted your formula. We're also sending you a complimentary Devoted to Hue Color Enhancing Mask in Red to help maintain the vibrancy of your hair. Look for our follow-up email for more information. |
I don't like how pasty my hair feels after colouring.I like it but find it a bit expensive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorIt's me, that's all I need to say about that.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorLove the color and customer service, but it seems to be fading quicker than other products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love ❤️ the colorDefinitely a excellent product, my only thing is that leave my hair so dry! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The grey hair come outsiza to facter.thkThe grey hair come out size too facter.thk 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorAlthough I love the color, it came out darker than expected. I will ajust my hair color shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DissapointedI did not like the colour and my roots are already showing through ! I do not want a repeat order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie - We're sorry to hear you were disappointed with your custom color. We see that you've already spoken to our color and care team, who have issued a credit for a free reformulated color. We hope this new color helps you meet your hair color goals! |
ColorAt first i was satisfied with the color now is not covering my gray hair..dont know what happend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette - We're sorry to hear your new color didn't cover your grays as well. We're happy to work with you on a new formulation that will give you better gray coverage, so we've added a credit for a free order to your account. Look for our email for more info. |
Did not cover Gray hairThe color was nice as I ordered, but it burned my head even though i set timer, it did not cover my gray for more than a day, and my hair felt dry and brittle too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMercedes - We're so sorry to hear the color didn't give you your desired results! We see you've already spoken to one of our licensed colorists who helped you find a solution to your problem. We're glad we were able to help you! |