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Color Set
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66,880 Verificado Comentarios de clientes |
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ShineMy hair is always shiny and softer after coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, put it makes my scalp very dryMy scalp is dry and itchy for a few weeks after coloring with esalon, I love the coverage and color, but the itching is awful. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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goodI like the custom color quite a bit, but it does seem to fade after the first week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Roots and grey hair showingLove the color only problem I have is with my roots and grey hair showing after a month. This time with my touch up I actually left it on longer than 30 mins to see if it takes better...let you know 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent color and serviceI'm just turning 50 and my hair is brownish-grey with an odd greenish tinge, and I color it brown/auburn. I am in a high-visibility profession and box colors were not looking professional and were damaging my hair. I started going to an all-natural "bio salon" and paying exorbitantly for color, which did not last well even with a mineral rinse to try to extend it. I felt trapped: paying so much for so little, but afraid to go back to box colors due to their damaging effect. I decided to try e-salon and I am amazed. Not only is my color so much richer and longer-lasting but, get this, MY HAIR FEELS THICKER AND HEALTHIER than when I was visiting the bio salon! (I am still using their natural shampoo and conditioner.) I don't get it, but I am so excited to be paying a fraction of what I was paying. I am shifting my color a bit and it is fun to see what the formulator will send me next. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not greatToo red not coppery blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - We're sorry to hear your experience with our color wasn't great. We see one of our representatives have already reached out to you and issued a refund for your color. We hope we can help you meet your hair color goals in the future. |
ColorOnly last 2 1/2 weeks. Too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation. |
Too DarkI liked the way the hair made my hair feel, but it was too dark. The hair dye that was assigned to me made my hair several shades darker than my hair color. The first time I requested to have the shade changed to a lighter color, I was advised that it was not possible for me to get a lighter color. Instead I was given instruction of how to dye my hair. The second time I requested for a color adjustment to a lighter shade, I received no response to my request from eSalon. I'm disappointed that my color could not be adjusted and in eSalon's lack of communication. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Hair colorColor doesn't cover the black parts of my hair evenly but it's fine for the gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeea - We're sorry to hear that your last coloring wasn't even. We're happy to help and we've added a free order credit to your account. Look for our follow-up email for more information. |
Fades too fastThe latest color I got was almost freakishly red and purplish at first and when I washed it again, it was normal, but my ends lost most of the pigment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We're sorry to hear your last color faded too quickly. We've forwarded your comments to your colorist so your next color can be adjusted. We can't wait to help you find hair color perfection! |