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Better than salon coloring!I love the color and it's easy to do at home. Color at home, it's much easier that making an appointment and driving to a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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product is goodhair feels soft after using 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent ResultsThis product is awesome and the color is perfect. Great packaging/shipping, great instructions with all the tools included. Saves me so much money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorI just love being able to do this online. I always wonder when I'm at the store if I'm getting the right color. I believe someone here will help me make the right choices. And I love the color I have received so far. I get all kinds of good comments and I always let them know where I got the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ESalon self coloring kitI thought coloring my own hair was going to be difficult, but with the expertise of the salon team it made it so easy and so much affordable to do myself! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ResultsI love your product! My hair looks shiny and super conditioned after coloring it; so convenient having it arrive by mail. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorI really liked the color and eSalon gave me a second bottle of color for highlights. The directions were easy to follow. They also gave me a conditioner/masque which was good, but I used too much and it took several washings to remove the excess. My bad. ESalon's color is more vibrant than my previous, Age Beautiful, but the texture is more dried out. I'm trying to decide whether to keep using eSalon for the color or go back to my previous product for the texture. I live in FL and play water volleyball about 8 hrs a week. I hope this information helps. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost PerfectThis is a reconfigured color. It is perfect. I love the coverage. My only complaint is that it doesn't stay in for as long as I thought it would. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's a two person job / go to a professionalI ordered a color slightly redder than what I was originally and I ended up with red roots and dark brown lengths it was a mess and it being a holiday weekend I had to go buy another color to cover it. I guess if you have someone to help you "paint" your roots it may work better. But I have shoulder length hair and a lot of it so doing just my roots and seeing that the back was properly covered was impossible. And I did follow the directions exactly and I did contact them about the horrible turnout they responded within a day, but it being a weekend I had places to be and couldn't wait for their reponse and then them telling me they'd needed pictures I am assuming so they could send me a fix for the issue, like I said I wasn't going to walk around looking like a skunk so a trip to Rite Aid was all I could do to fix it. I am extremely disappointed as I've seen so many youtubers rave about this product but then again they are sponsored, and if they'd had a similar issue to mine they could have had it fixed even professionally and gone on with their video saying how amazing it is. I guess there is a reason none of them stick with it and all the ones I've watched go back to the professionals after one use. It's also very messy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Color started out great, then faded. Customer support faded, tooI was really nervous at first, being that I was new at coloring my hair and I was going from blonde to mahogany. The resulting color was stunning! The instructions were spot on (follow them to the tee and you won't be disappointed!) and easy to follow. Unfortunately, by the end of 2 weeks, the ends of my hair (a chin length bob) had begun to fade. By the end of 6 weeks (the time I'd chosen between colorings) my stunning mahogany on my ends and the middle had gone to a lifeless medium brown. OK, so I expected the recoloring to fix this. After following the instructions given in my first recoloring, my faded ends remained, and were even more visible now in that my roots had been revived to the beautiful mahogany. I contacted customer service, who asked me to send pictures, which I did. I immediately received an email confirming receipt of my pictures, saying someone would be "reformulating my color". Huh? That doesn't help me now. As a result, I've decided to discontinue my relationship with esalon.com. It's just not a great fit between us. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |