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Matte Ash Brown = REDthe color was standard do at home hair color. I was pleasantly surprised that I didnt need both entire bottles as I usually use two packages of color because I have a LOT of hair. however, the color was not at all as expected. I dont know if the browns have lightener in them or what, but I was trying to go slightly darker and ashier than my normal hair color and instead went slightly lighter and with very red undertones. There's nothing "ash" about this color! Very disappointing. The dye itself was also very drying for my hair and there wasn't nearly enough conditioner in the little packet to re-moisturize, so I ended up having to do a deep conditioning mask to re-moisturize my hair and make it back to normal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDevon- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
hair colorMy hair turned a awful color will not ever order again!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoris - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not covering greyDespite following directions, including wait times, I still have the pesky grey hair trying to peek through. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabetha - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
not the good colorhello, i need a color like the photo i updated today is it possible? thank you sophie 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSophie- Thank you for your comment. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
First time doing semi permanent at homeGreat color match. this will help me stretch out time between salon visits and give me a bit more independent to do root touch ups on my own and on a schedule that works for me. Would totally do this again. Coloring the back bits was more challenging but doable overall. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the depth of the colorI've used store bought hair dye for yrs. I am so glad I switched to eSalon. The color is so rich and seems to last longer. You also get a lot more product which helps when you have longer hair like I do. MAKE THE SWITCH AND SEE. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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after 9 months of using this color, I am so happy with itIt gives me a great color and my hair is in great condition too. This color lasts and is easy to use. I love that it comes automatically when I need it. One less thing I need to remember to get. I have gotten many compliments. It also has brought out some natural curl I did not know I had. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Personal colorI am absolutely amazed at the hair color I received. I've had problems keeping the red in my hair without fading. It didn't matter if it was a professional stylist or box color, my color would fade. I have been told for years that red is the hardest color to perfect and so I believed it to be that case....until now. The staff you have is amazing! My hair color has not faded and I do befor believe it's been longer than a months time since I've colored it. Thank you for having such knowledgeable staff...I most definitely will continue to get the fabulous color from ESalon! The box color is forever in file 13 haha... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourLove my new colour. thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First Time, Love itI just used my personalize color and I love it. It is the perfect color and it colored my gray perfectly, the shampoo and conditioner left my hair soft and my curls defined being a woman of color with 4c hair I just want to say the shampoo and conditioner left my hair soft and my curls defined. I would definitely recommend women of color to give eSalon a try u won't regret that u did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |