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Color Set
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66,844 Verificado Comentarios de clientes |
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Overall pleasedOverall pleased with hair color, maybe a tad too golden. Hair feels in good condition and as quality as salon visit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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best hair colorMy hair turned out the best color, previously I used Drug Store hair color and it faded quickly. I am pretty much full gray and hard to cover, but Esalon did a great job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sad didn't last longLoved the hair color, just didn't keep my gray covered long enough 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CostlyThe product is time consuming and cost is to high. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI colored my hair this weekend and the color came brown. Very disappointed. We need to change the color to a light shade of Blonde and I only left it on for 40 minutes Thank you Grace 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not what I asked forVanessa is my colorist and I asked specifically for a color that I used last year at this time and she completely disregarded my request and gave me some stupid response like I have never colored my hair before and I haven't used esalon before. I have been using this for over a year now but this will be my last. I feel like because I didn't reorder the highlights she is responding in such a petty manner. I will not use this device again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not enough red.I will start by saying that I do love the shampoo and conditioner that comes with the dye!! However, this last order that I received has turned out to be a bit of a disappointment for me. My hair color is more brown than I like. The first kit that I received had the "top coat?" And that seemed to make my hair a brighter red. That is more along the color that I am looking for. Will probably cancel because I can get a consistent color from the store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Nothing specialI don't love not hate my new color I did want it more golden for a warmer chocolate brown and it's not and it isn't shiny my main concern is the texture of my hair is now coarse and gummy feeling at same Time..customer service was good just wish I loved the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We’re sorry that your hair felt gummy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Wanted to love it!The hot roots were killer. I went back to Umberto when my sweet husband sweetly told me that the top of my head was a bright light orange color in the sun. Not a good look. The Umberto light brown took care of the roots and blended everything together nicely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Good color but be carefulI loved my color but soon after using this my hair began to fall out. I thought it was other things and tried to remedy it. But it has continued and nothing seems to help. I have now stopped using the color but my hair is definitely much much thinner. I'm really worried that it has done permanent damage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany- Thank you for sharing your feedback, We apologize that you have experienced more hair loss than normal. Hair color should not cause hair loss and we recommend consulting with a physician prior to coloring your hair again regarding any outside factors that may be causing hair loss. |