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Color Set
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66,844 Verificado Comentarios de clientes |
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Nice colorThe color was great and everything but my hair felt rough 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the product, the ease of use butI've now used this product 3x on my hair, it's easy, they totally work with you on color, it's custom for YOU. I'm just having issues with my grays at my temples. It's frustrating because everything else is great. Maybe it's me. LOL 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SatisfactionThus far, I have been pleased with the product. Still trying to modify in order to get the maximum results. I think I am getting very close. The color is good, but not sure about the longevity of the color. Without having to go darker, I would like to see less fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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the measured product makes it easy for my husband to apply.No guess work my husband can just mix up. It covers well too I just wish (not your fault the shipping was cheaper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI am not pleased with the color. I asked to cancel but it has not been done. The gold is to yellow and not natural at all. It looks so fake in the daylight. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeorgia - We're sorry to hear you aren't happy with the color! We'd be happy to send you a more subtle golden tone to give you a natural glow! We've added a free order credit to your account. Look for our email for more information! |
color great - howeverit truly dried out my hair - which is already harsh and dry - even more! Just not for me.. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I expectedThis came with enough product to apply. But my roots and ends are different colors! My roots are the color I wanted (dark brown), but my ends are more of a murky black. Thought it was a trick of lighting, but alas it is not. I was really hoping to love this!! Needless to say, I do not. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Need color change!Tried this color again and it's just too red for me! Please adjust my next order and remove the color that makes my brown hair red! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan - We're sorry to hear your formulation was too red! Your colorist has formulated a new shade that will help with this. We can't wait to hear how you like your new custom blend! |
Just Meh...Did not cover my grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're sorry to hear your color didn't cover your gray! We've added a hair color credit to your account so we can provide you with longer lasting coverage at no charge! Look for our email for more information. |
Color didn't lastI needed to recolor after 2 weeks. Very dissatisfied. Boxes at CVS last longer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoseph - We're sorry to hear you experienced fading after 2 weeks!We see you've already worked with one of our associates to get set up for a free order adjusted to help with fading. We're glad we were able to help! |