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the rich colour was a pleasent surpriseI have been totally blown away with the rich colour and soft texture that Esalon has created with just me in mind, from the moment I opened the parcel to the last look in the mirror this kit never ceased to amaze me with my own personalized bottles, it was just like having my own stylist in my own home so thanks to you all at esalon, I am proud to recommend your product to my friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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easy to use.great color, goes on easy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice productGreat coverage and color always looks the same. Easy to apply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color was a complete Go for meMy Colorist captured what I was looking for and managed to get it in a bottle for me. I neglected to get a picture the first time, I 'll take a pic this time. The color lasted as long as I thought it should and I'll be coloring again soon. Great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatMight want lighter color for the summer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color but not enough of itThe color is nice but if you have thick hair you'll have to buy 2 or you won't have enough. My stylist did it with one but she really had to stretch it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I liked itI have to cancel the next shipment as my husband is very sick and I am unable to buy any more for now. thankyou for all that you have done for me Nancy C. My colorist name is Danielle. Thankyou, Nancy C.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorMy color is too red and orange/ brassy at my gray roots. It is very soft and full of body, however, the color isn't any better than store bought. It is not very shiny at all except the brassy roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristy - We apologize that your color formulation tinted your hair an unwanted brassy, orange/red color. Since you were unhappy with your results, we have contacted you to offer assistance, per our Satisfaction Guarantee. |
Dry HairI used this for a few months but it just seemed to really dry out my hair. It looked horrible, Color also did not last. It would fade to a much lighter color. This product is not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn- We’re sorry that your hair felt drier than normal and that your hair color faded faster than expected. We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
ResidueLeft my hair with goey residue that took 3 days to completely wash out 😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMisty - We apologize your initial hair color left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss a solution per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |