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Great colorI liked this hair color and got a lot of good compliments with this hair color. For some reason I felt it faded faster then the product I used before. I have gray around my front hair line, as it faded, I feel my hair look old and dry around that aria and I have healthy shiny hair. I have to wear my hair up at work. Every time I looked in the mirror, I didn't like what I saw. I'm sorry, I was really hoping this product would help with the gray. I must of misunderstood the advertisement. $27 is to much for a product I'm not 100% satisfied with. Maybe in the future I'll try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best colorno one can believe i ordered my color on line and it was made for me i tell everyone to go on to eSalon and try it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Way too darkUsed same color as before but as you can tell my color came out a lot darker. Not happy with color. Thinking of having my hairstylist lighten it with highlights or something. Going to have hairstylist do my hair from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTommylene - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Messy and fiddleyCoverage wasn't good either. A lot of fuss for nothing much. However, the gloves were half decent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
My hair is greenI contacted you all ready but I was given instructions that didn't work and I would just really like a refund 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie- We’re sorry to hear that the results of your most recent formulation had a green tone to it. We’d love to remedy this by sending you a complimentary reformulation to neutralize any green tint. We have reached out to you with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
My color turned out bright red. It's to Orangie.I just colored my hair on June 18. I was disappointed with how red my hair turned out. I don't understand how it got so Orange. I have been pleased with the colours in the pass, but not this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Love it!!Love my hair color and the product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorI love my new hair color! The team sent out enough product for my long and medium thick hair, it was easy to use, and the color is absolutely beautiful. I will definitely repurchase this and a big thank you to the team who blended my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WOW - proably one of the BEST "Hair Color" experiences everI absolutely loved this "Hair Color" - I will they would offer their other products on auto-delivery I am actually looking forward to dying my hair again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HappyI really liked it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |