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Color Set
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66,754 Verificado Comentarios de clientes |
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not what I expectedI followed the questions exactly. I wanted a red hue to my color and I got none at all. I was very disappointed. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
First TryThe color was really nice, but my fine hair fell off by the handfuls. Not good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay- We apologize that you feel our color caused hair loss.Color doesn't cause hair loss by itself. It can be a variety of things such as new medications, diet etc. We recommend you contact your doctor before future color applications. Since you were unhappy with your results, we have contacted you to offer assistance, per our Satisfaction Guarantee. |
Not the color I wantedThe color sent was darker than the pictures...I need a brighter red. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
While I love the idea, it's not for meWe tried twice to get my color correct and each time my hair turned straw-like and reddish. I really wanted this to work, but it just made my hair a lot worse. Not willing to try again. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy- Thank you for sharing your feedback. We are sorry you were unsatisfied with your hair color results. As you requested, we have gone ahead and cancelled your service. Again, we apologize that you were unsatisfied with your experience. |
Great productGreat colour. Quick and easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is amazingFrom the placing of the order to the packaging and the personalized instructions everything was amazing. Let me just say the best part was the packaging and instructions. When I got my box I just stared at it forever, I felt spoiled. Well, now its time to wash the dye out and review the rest. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI really like the color. I have curly hair and normally after I color it, it gets flatter and needs more product applied. After using this product, I actually used less product to control the curls than normal. The product left more residue behind which will take a little getting used to, but overall I am pleased with the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful product! Terrific color!!I am SO happy with the eSalon products!! They make my hair beautiful in a way never seen before!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match !I was very scared to try this since I have thin hair and I was trying to match the color to my existing dark brown and I had an ombré. Instructions are clear and everything you need comes is a pretty box. I only left the dye in fir 10 min since the smell of ammonia stung my eyes (this is why I only gave it 4 stars) but it worked and I have a lovely dark. Brown color that goes through my. Entire head. Wonderful coverage. I feel this dye may be a bit too strong for me like Féria. But it did the trick overall very very happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worked wonderfuly!I have never colored my hair. And now at 55 I have silver in my hair. I tried a brown, mahogany, red blend. The color is very pretty, however, the silver hair turned out red. Not that I'm complaining, just not what I was expecting. After some research,I found that this is common. My fella thinks that it's cute. Now I just don't have the Irish highlights, but a bit more. It's been 8 weeks and have just ordered a new kit, and we are going to tone down the red a bit. They were very receptive about that idea. Now I can't wait to see how it comes out!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |