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Love the product Color all wrongI thought my color was going to be a chocolate/dark brown; however it is black. Does not look natural to me. :( 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
REDturned my roots red. horrible. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry to hear that you were unhappy with the results of your custom color. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Did comeFirst it did last long and second it never came 3 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniela - We're sorry to hear you never received your second order! We're working on sending you out a replacement ASAP. Look for your follow-up email for more information! |
Beautiful hair colour.I was desperate for a hair colour that suited me that had a nice warm tone to it. The colour stylist on èsalon made a colour up for me that she thought would best suit my requirements. I am not disappointed by the result at all,in fact I am forever grateful to their team for developing a fantastic colour for me. I have had no end of compliments for my colour and how much better the condition is and how shiny it is. It suits me so much better. I would highly recommend esalon and their team of colourists to get you the colour you're looking for. Brilliant is all I can say. And a Huge Thank you to esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great color!The color was perfect and very easy to use. It lasts much longer than any over-the-counter product I have purchased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great new colour.I asked for a little darker. A little darker was whatI got! Thank you. My hair stylist put it on all the hair as it had bleached so much in the English sun. 26degrees was hot even with a sun hat! Excellent results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lightest BeigeLove it so far 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First timeJust did my roots for the first time with my personal colour from eSalon. The colour is amazing! It a demi permanent colour so now I have to see how it lasts and how it washes out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice product!My hair feels like silk! Nice, natural color...covers the gray! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI really like this hair color as it is easy to apply and it lasts a long time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |