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I love it!Wish I would have known about this product long ago! Stylists work closely with you for the perfect color. Very distinct instructions for your best results. Color is perfect..rich..coverage is complete..very happy with the feel and look of my hair now! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorSo far the color I am using is working well. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best one uetLove the packaging as always. Looking for a slightly different color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I feel like I'm cheating!I like the color, that the color lasts until my next order arrives, that a generous amount is supplied. So convenient to have the auto reorder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great colormaybe just a tiny bit brassy to roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Poor stayingLasted less than 2 weeks. At 6 weeks I have received a roots top up but there is no colour on my hair to retain as hasnt been since wk 2, at ALL. Pants, dont bother. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
RedI thought it would come out more red but it didn't. I'll let you know in 2 weeks how the Head & Shoulders help. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeticia - We're sorry the color wasn't as red as you were expecting. We see you've already communicated with one of our associates, who is helping you achieve more vibrancy. Make sure that you are using a sulfate-free shampoo for color treated hair as using other shampoos can strip your hair of color and reduce bold, red tones in your hair. |
Purchased for damaged chemo hair and scalpWas not satisfied, color was darker and cooler than expected for description, that can be modified though, the real bummer is I tried this service because I thought they may be able to help keep a nice rich color in and soften and help repair chemo riddled thin hair and scalp. Nope. Terrible, the cheap Walmart brand made my hair softer, and yes I used the after treatment as well. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not GreatI ordered a light golden strawberry color and received a close to mahogany. Yuck. I even sent a picture in. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherri - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the product Color all wrongI thought my color was going to be a chocolate/dark brown; however it is black. Does not look natural to me. :( 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |