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Color Set
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66,713 Verificado Comentarios de clientes |
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Unfortunately too dark for meHi, I'm sorry but I'm not happy with the colour you sent me. It is too dark for me. I appreciate I did ask for the colour to be changed but I now really appreciate the original colour you created for me. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Strawberry BlondeI was looking forward to using this service. However, I paid for one product the color wasn't what it was expected to be. I was sent a free product and another free product. I sent pictures and was asked to contact them. I did, and was told they couldn't get my color. I'd have to go to a colorist and have it adjusted before they could assist any further. I'm disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara- We’re sorry that you were unhappy with your color results. Although we do not want to lose you as a client, we would rather not send you something that wouldn't provide the desired results. Again, we apologize for any inconvenience. |
Please cancel orderI like the color but not the process results. While putting it on everything it touches is stained. And for at least two weeks after it stains my hands and nails. Its like it was put on too thick. This last time I washed my hair three times after the coloring. It still stained my nails. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPenny- Thank you for sharing your feedback. We are sorry to hear you were unsatisfied with your hair color results. We see that we have gone ahead and cancelled your service and your current order, as you requested. Again, we apologize that you were unsatisfied with your experience. |
color washed out around front of my face and sides after 2nd shampoosorry but I tried your product and it works the same way when I buy in the department store, not your fault. I must have gray hair that cannot hold color! Was just wishing your product would really work for me. And I do use a salon shampoo/conditioner for dyed hair only. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Perfect color! Great coverage!This custom color covers all my gray hair perfectly. It is gentle on my hair, but boasts great color and coverage! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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So happy!!I can't believe how exact my hair color was. I have had gray hair since my 20s (now in my mid-40s) and this covered my roots beautifully. This is saving me so much money! I will be ordering again when I need a new root coverup and am looking forward to the highlights that eSalon will be launching. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ReviewColor lasted much longer, thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorLiked the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy, gorgeous, and a great value!I really love the product. It is excellent quality, so very convenient, and a wonderful value. Very glad I found eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorI love the way my hair comes out when I use this color! It doesn't make my hair dry or fake looking! Going to need more since the sun lightened it a little on vacation! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |