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Color Set
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66,713 Verificado Comentarios de clientes |
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eSalon you ROCK! WOW!! You created the PERFECT color match for me!!I've been spreading the word to all my friends and family about the fabulous eSalon color products. I am a natural redhead, and I've gone more strawberry blonde as I've aged. But I had my first professional allover color done 2 months ago, and it came out very dark. I then I ordered eSalon color to just do my roots once it grew out, and they were spot on with the color match! I panicked for a moment, because it was looking pretty orange..but I waited the 1/2 hour and the results were fantastic. eSalon had me send extra pictures just to get it right, and it worked, I am hooked, no more salon hair color expense and wait time for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorGetting lot's of compliments about my color! It seemed slightly darker this time, maybe it was me, maybe I left it in a couple of minutes longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love EsalonPerfect color selected however instead of root touch up would prefer entire hair area for the next day at my Esalon. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ordersPlease stop sending and billing me I have only ordered once and the 3rd order is on the way without me Re ordering, the payments are high and I have not ordered!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkLove the concept of having bespoke hair colour delivered regularly. However the colour I received was very dark. I was expecting a warm medium brown but the colour was a dark brown, because the roots were so much darker than my hair I had to work the colour through the rest of my hair. I left only for 5 minutes on full hair and then my highlights were covered. Disappointing as I had only recently paid for my highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJax- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Mixed reviewI like the color, but I can not tolerate the chemical smell. It brought tears to my eyes, so I figure it can't be healthy for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark and stickyThis color was way too dark for me and it left a sticky residue on my hair that I am still trying to rinse out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHope - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Dreadful!The color did not look anything like what was represented. I want my mony back. Also, the selection is so limited. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Too darkToo dark needs more red. I feel like there was more red in it the last time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
DisappointedThis color didn't last longer than 3 weeks in my hair. Normally my salon color lasts up to 5. I was disappointed to say the least. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |