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Color Set
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66,689 Verificado Comentarios de clientes |
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Adjusted Color PerfectThis was my second color adjustment and the color is now perfect. I love it and appreciate being able to make these adjustments. I was also easily able to change my delivery date so that I received the new color before we left on our road trip. I will definitely be continuing with eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You matched my colorYou matched my color and just love the color I also ordered the shampoo and conditioner so I can see how long it will last But love ❤️ the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I finally found my hair coloreSalon Thank you!!! I Love My New Hair Color. My Hair has never felt or looked better. Iam definitely a customer for life. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First timerI like it! I had to ask adjustment with the color though. Will wait for delivery. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better gray coverageThe color was perfect but wish there was a little better gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UnsatisfiedThis product turned my hair black. It also looks purple on my hair in certain lights. Please refund my money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Didn't like the color or the way it made my hair feelI was quite disappointed in your products. The haircolor was hair to apply...too many steps...and the color was nothing like I expected at all. It also ma.de my hair feel sort of matted and clumpy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - We’re sorry that your hair felt matted and clumpy after your color application. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
NEVER AGAIN!I could NOT wash the dye out!! I did everything like I was supposed to and my hair feels like glue! It's sticky and waxy and so dry. I was in tears. I have no idea what I'm going to do to get my hair feeling healthy again. I will never buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We’re sorry that your hair color was difficult to rinse out. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
colorThe color was perfect but the color was too runny... Everytime i did my color i would end up all stain. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosa- Thank you for sharing your feedback. We are always looking for ways to improve our service based on what clients like you are telling us. |
Terrible!Was not happy with color even with highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |