66,713 Verificado Comentarios de clientes |
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Rather use 1 bottle..I love the product however wish I didn't have to buy a second bottle for length and ends of my hair. Unfortunately with 2 bottles I end up waisting at least 1 bottle between the 2. Wish i could use 1 bottle for it all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorWell, I just did my hair! I missed a couple gray hairs near my ears but other than that I like it and it was easy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThis color was extremely bad, did not blend correctly. The color was black instead brown or golden. Not a good experience. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabel- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
It was not the color I requestedIt was not the color I requested and it did not cover my gray well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
ColorStill looks like alot of red, maybe I have natural red that comes out when I try to use your product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- Thank you for sharing your feedback. We are sorry to hear you were unsatisfied with your hair color results. We see that we have gone ahead and cancelled your service, as you requested. Again, we apologize that you were unsatisfied with your experience. |
I asked you to change my color but you sent me the same color.I asked to change my color but you sent me the same color. I sent a new picture of light blond/beige color and you sent me RED! now my hair is ruined! I want a refund! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoslinda - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Best color I've tried at covering grays to dateInstructions were easy to follow, all of the tools were provided, what more could you ask for. It's difficult to find color that works on stubborn grays but this comes pretty close. I still had one section where grays appeared after the first wash, with the shampoo provided, but overall I would recommend this product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great color choice by coloristThe colorist Danielle ended up picking my color becuase I was initially confused as to what color I wanted or thought I needed. She communicated with me and ended up picking a color that really blended with my current hair color and highlights. I initially thought the color would make my roots too brown or too dark because I have highlights in my hair but it blended perfectly and covered my gray! There is even some golden color in the root area as well which surprised me and that's why I really think it blended perfectly. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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You have got to try this!Ok....tried it because it kept coming up on my social media...I had be drugstore root covering for years....it wasn't covering good and skipping places....so I tried it ....IT IS FABULOUS. ..the coverage is great! And the application was easy..... THE COLOR MATCH IS FANTASTIC!!!! TRY IT! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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best grey coverage ever!!!the new formula is perfect. THANKYOU :) What should I use for more shine? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |