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Custom Color Set
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66,713 Verified Client Reviews |
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Hair colorI was having trouble with my grey hairs showing threw, I contacted eSalon about my hair and they made an awesome adjustment on my color. I would most definitely recommend eSalon for home hair coloring. 0 of 0 people found this review helpful. Did you? |
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I love the color and the ease of doing it myself.I love my new hair color. The first time I colored my hair it was a little darker than I wanted. But now it is perfect and sooo easy! I apprecoate the clear directions! I love the freedom of doing my own hair. 0 of 0 people found this review helpful. Did you? |
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Rich chocolate hue I was looking for!I am so happy with my hair color! I wanted to get a rich chocolate hue after a long summer season in the sun. Since my hair was porous and light, a salon color appointment caused my hair to be much darker than I really wanted. I waited a couple of months for the salon color to tone down and placed my order on eSalon.com. I selected the shade I was aiming for, provided some comments and uploaded a photo of myself to help my color stylist. My color expert Brittany put together the best color! The packaging and personalized instructions were awesome! I was able to easily apply the color and achieved the results I really wanted. I'm thrilled with my experience and am telling friends about eSalon. I'm not only saving tons of cash by doing my own hair coloring at home but I believe the results are far superior to what I experienced in the salon. eSalon has two thumbs up from me! 0 of 0 people found this review helpful. Did you? |
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Custom colorMy custom color was great. I was very happy with the outcome. 0 of 0 people found this review helpful. Did you? |
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My daughter is very pickyEverytime I color her hair I always get a little stressed if something would go wrong! Have successfully done her color 34 times, and every time have been able to have a sigh of relief that all went well 0 of 0 people found this review helpful. Did you? |
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Did not turn out rightI got a custom made color because i wanted to go light blonde. I sent pics of my hair and made notes saying that my hair tebds to turn brassy . Im not surprised with my luck lately of coyrse my gahr didnt turn out right. Its brassy n much much darker than i wanted. I knew that it wouldnt be as light as i wanted since esalon only lightens by 2 shades difference but i feel like it bareley lifgtened n just went brassy..... it looks lije dark caramel or peanut butter. Lol.......ugh 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Same as store bought boxed hair colorThe bells and whistles are what cost you more, not product. I followed the directions properly, and eSalon did not even cover my grey/white. This hair color gave me the exact same color as the box color I buy at wal-mart, only costs way more. Do not bother!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelly - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
MistakeI tried changing to a little lighter and it was to light for my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhoda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
I would like to cancel all orders.The color that was sent to me is medium brown and that color is to dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRochadie - We’re sorry to hear that your results did not turn out as you expected. We have cancelled your service, as you requested. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not exactly rightWas not extremely happy with the color. I had asked before to make it more ash, bUT this time it was again not dark enough. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We’re sorry to hear that your color came out lighter than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |