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Color Set
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66,655 Verificado Comentarios de clientes |
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Hair colorI'm not happy with my color, it is pulling too much red, I want something different. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPat - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Ruined my hair!I have to wear wigs due to a medical condition. I purchased a human hair wig, for $1400.00, and the esalon coloring system as the wig's color was too light. Halfway through the coloring process the solution turned purple! Not only did my new wig turn orange but the texture was ruined. I cannot wear it. The company refuses to make restitution for the wig but did offer to refund the cost of the hair color. Very disappointing!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Unfortunately, we are unable to guarantee the results of our color on wigs or hair extensions since they may be pre-treated with other chemicals. Again, we apologize that you were unsatisfied with your experience. |
Pink rootsNot happy with the pink roots! I will need to find a colorist to fix the mess. I followed instructions to the letter too. Very disappointed and would like my money refunded! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
PerfectPerfect colour match every time Arrives just as I need it without having to think about it and go hunting for my colour in the shops. Better than an expensive trip to the hairdresser. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome productExcellent coverage for gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So worth itI tried this because of the introductory deal but this color works so well, it is worth every penny it costs! It is quality color and your not paying $100+ at a salon. My hair holds the color so well, I can go longer in-between colors. My hair also feels great after coloring, not stiff and dry. Thanks you!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great products!I love the Esalon products. I never get time to go to a salon and love the tailormade colour which was spot on first time. My hair looks really shiny and healthy too. I buy the shampoo and conditioner to prolonge the healthy look as long as possible. The instructions, two pairs of gloves and nicely laid out box set make it feel like a real treat. I think it's great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!The team adjusted my color before sending and it was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hair colorSo much better than anything you can find in the store! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color everLove the way it covers my stubborn grays near the frame of my face and it makes my hair shine love the quality I feel like I stepped out of a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |