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Color Set
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66,713 Verificado Comentarios de clientes |
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Best hair color I have tried.I was very nervous because I'm medium brown and all the hair colors I have tried before will leave a hint of red, even when I use a hair technician. This was perfect, I followed the instructions and I'm extremely please....no red! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductMy hair is silky smooth with esalon's color. I'm a huge fan now! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best . solutionThis was my second package . I have had hair done at beauty parlor and at home with two main brands. I find esalon, fantastic. My hair shine,color is great. It is so simple, you can hang directions on the mirror. It comes with all you need. I feel it is the greatest hair dye around. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I wanted to like it...Ordered the Darkest Brown color and now I have jet black hair. Not the look I was going for. I had high hopes the product would work out . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
UntouchableI was very disappointed, I followed the directions explicitly and my hair color didn't change at all. I am not sure why but after being so excited to get your product, It was like I didn't apply any color to my hair at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
I asked for Dark Ashe Blonde, no redI colored my hair as directed and now have brown hair with RED high lights. Almost auburn colored hair. I am extremely disappointed and will not order again and not use the extra that was sent. It burned my hair, and it will be a couple months before I can repair this. Dark Ash Blonde, does not have red in it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Way too darkMy hair was black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have sent you a complimentary reformulation per the phone conversation with one of our colorists to address your color concerns. We see that you have already cancelled your service. Again, we apologize that you were dissatisfied with your experience. |
Gray all goneGreat colour and coverage on gray hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!I love this hair color. I have never had a product work so well! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colorThe color was perfect. There was only one negative. My hair is thicker than I thought and I didn't have enough color. I have asked about adding another ounce but have not heard back yet. The shampoo and conditioner was awesome. I have added them to my next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |