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eSalon Delivers!Unlike other salon stylists, with eSalon I'm not arguing with a stylist about wanting more ash in the color. No, it doesn't wash me out. No, I don't need more red. Thank you, thank you, thank you. I've had 5 adjustments, each time with a bit more ash, and I love the results. At last, hair color support that lets me be the final judge. As I age, I'll want to go lighter, and I know when the time comes eSalon will support me through that transition. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Last hair colorDon't want to change a thing . Love it ! Thank you , Shannon ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Seemed a little too dark on the roots, but covered gray wellThis was a bit on the dark side for the roots, I am hoping it lightens and brightens up a bit. I do like how soft my hair is again, and it covered the gray really well. :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I expectedThey advertise this product as a full coverage, long lasting hair color.Better than the average color. For the price I can do much better with coverage going to the local beauty supply. Plus is they do get pretty close to your natural color. They're not here to make your hair wild wicked colors though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great color!I am a hairstylist by trade and love my color. My only issue is that my hair absorbs every ounce of this product when I apply it. My hair is not dry in fact it runs more to the oily side and nevertheless the resulting color is exactly what I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourIt was nice and easy to use colour was great but a little dull 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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it needs to cover gray betterIt did not cover gray very well this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect BrownIf you try this you will never go back to the drug store for color. I promise. You can get a rich brown that you can't buy anywhere else, trust me I've tried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Was a perfect darkness and tone, for a week or so, but faded quicklyI dyed less than a month ago, maybe three weeks ago. And the colour was super beautiful and rich after dyeing, but now its faded to a lighter dark brown, with orange-y warm tones, which I hate, when I requested a neutral VERY dark brown colour. I think that's an unreasonable time for a permanent colour to fade, espcially when I don't wash every day and I avoid heat and use colour safe products only. This is less expensive than the salon, but takes a while to get to Canada, is more expensive than box dye and lasts a short amount of time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Color way way too dark the pic I sent was nothing like the color I gotColor too dark! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist has reviewed your comments and adjusted your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |