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Color Set
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66,689 Verificado Comentarios de clientes |
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Beautiful colorYou listened to my input and adjusted the formula. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WOWLove my color. So natural looking. AND its really great to have EVERYTHING you need right in the box. Only suggestion would to put another "stain remover" in the kit. This is the first time using this . I hope it covers my grey for a long time. Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!!Love this color! Got the purple tint I was looking for! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Customer ServiceI decided I wanted to start the slow journey towards a lighter shade. My colorist did a great job! She informed me of the pertinent info and chose a root shade that was a great compromise between the color I have and the color I want to work towards. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Last time hair color too darkIt came out a lot darker than first time I used your color, I don't understand why, I always color my own hair. The first time I was so impressed, I told all my friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Easy DYI ColorI used the color on myself with ease. The result was better than expected. I doubt I will ever professionally color my hair again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color but...My friend followed the directions to the letter but the roots ended up a lot darker than the previously colored ends. Aside from the visible line between the dyed and undyed part, the color was amazing. Next time I will have her pull the color to the ends earlier. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We look forward to crafting your reformulation. |
DoneI have been using E-Salon for years, but no more! The quality of the dye has gone down hill. I used to get a beautiful red color that would last for weeks. Now, 2 washings and the red is gone and I'm a dark blonde. Sorry, E- Salon you should have kept the original formula! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLuann - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Super harsh on long hairI love the custom color, but the color is very hard on long hair. There is not enough shampoo or conditioner to adequately use with long hair either. My hair looks and feels gummy and stringy for several days after color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrish - We’re sorry that you were unsatisfied with how our hair color made your hair feel. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
HATE THE COLOR!I tried this for the first time in March. The color was much darker than I would have liked, so I canceled. I then received an email stating the next round was on the way. I called to cancel and told the customer service agent that the color was too dark. She suggested I try it again and I did. What a disappointment the second color was darker than the first. I hate it!!! :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |