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Love my hair colorI have been a customer since 2014. Love my hair color. 18 de 21 personas encontraron este comentario útil. ¿Y tú? |
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SpitzeEinfache Anwendung. Super geschmeidige Coloration mit guter Konsistenz. Ergebnis wundervoll... natürliches gleichmäßiges Farbergebnis. Die persönliche Anleitung macht alles komplett. Ich bin ausgesprochen beeindruckt und kann das Produkt uneingeschränkt empfehlen 👍 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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I was nervousI have NEVER died my own hair. It was always done by a trusted hair dresser. When opening the box I had no idea what it all was, let alone how to use it. Thankfully the directions were detailed on paper and on video. I did select permanent which I assumed was the standard option. Apparently not. It doesn’t washout of your hair like semi permanent 😬. The color was a little darker than I realized. Although it is pretty and my hair was so soft afterwards. Great color for the winter season instead of being washed out when I have lighter hair. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Deckt nicht längerLeider sieht nach 10 Tagen wieder die ersten grauen Haare durch schimmern 😔 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosManuela Annia K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Franchement déçueLe résultat escompté n a rien à voir avec la couleur demandée, heureusement que j ai écourté le temps de pause à 20min. J ai les cheveux noirs pour une demande de couleur châtain. Je ne recommanderai plus. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDominique G. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés que votre coloration soit plus foncée que prévu. Nous allons vous contacter par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Gray coverageIt did not cover my gray at the temples. I want to cancel my subscription now. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
destroyed my hair horriblecan't figure out how to cancel 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
After a few adjustmentsOne thing I love is how the stylists work with you to get the perfect shade. After a few adjustments, I have the best shade. I am a recurring customer because it is easy to use and apply. The results are amazing. 31 de 33 personas encontraron este comentario útil. ¿Y tú? |
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Love my color adjustment…You guys are the BEST! Been so happy with your color kits all last year - salon quality ! Tons of compliments, and not even my hairdresser believes how great I can color my grays at home! Asked for a slight color boost, and my colorist exceeded my expectations yet again❣️ Thx again for such a great product… 14 de 17 personas encontraron este comentario útil. ¿Y tú? |
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SuperCouleur magnifique,et la couleur correspond à se que je voulais merci 3 de 4 personas encontraron este comentario útil. ¿Y tú? |