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Beware - if you leave something in your cart you will be charged!My first order I found it to be okay. For myself, it didn't seem much better than the drug store version. My second order the order process was difficult because my internet was so slow. But, I decided to try it again, since it had been 9 months since I did try it. I went thru the process and afterward, I decided against it. I didn't hit submit but just closed the site. A few days later I get an email telling me my credit card didn't work. ( We had gotten a new one because some one hacked into our account.) So I just ignored the email. Then the box came. I called right away and spoke with a woman who was not very compassionate. She accused me of hitting submit and because I was in regular order, they somehow were able to get my new credit card number. I could return it, but I am way too busy to do that for the amount of the product. So this will be the last time I order from e-salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- We apologize that you were dissatisfied with your experience. Since you indicated that you were unhappy, we have cancelled your service, as you requested. Again, we apologize that you were dissatisfied with your experience. |
colorI gave all my information and ask for a reddish color. The color dye is a horribly ugly color and it did not even cover my gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
My colorLove the red undertone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy!!!!I love the color they came up with, looks great and really covers the grey! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than store box hair dyes,it's easy to do & inexpensive.Inexpensive Easy do it yourself Much better than store box hair dyes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best colourant everHaving coloured my hair for over 30 years professionally & home this is the best system ever. Have used for several months now & my hair looks the best ever 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorLove the formula! Last much longer than store bought. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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beautiful colorVery easy to use with a complete packet and instructions 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was greatI love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I. LOVE. MY. COLOR.I can't say enough good things about my first experience. First, it came super fast, well packaged and secure. The instructions were so easy to follow, I like that it had a "quick start" side, for those of you veteran coloristas lol, and a very detailed but still super easy to follow side. It has a sticker so you an stick the instructions up and not have to touch things with dye hands. I also ordered a set of hair clips (thank goodness!) and a shower cap (great quality!). The gloves are also great quality, not that cheap crap and that always breaks and you end up with a chunk of color on your hand. On to my color... I've been using clairol flare 6rr forever and was happy with the color, it's the best I'd found so far. But it's messy and will ALWAYS bleed, I'm talking four weeks out and I still had red on my collar if I didn't dry my hair enough. This does not bleed!! Barely a mark on my towel, nothing on pillow! With the clairol stuff my pillow always looks like I was bludgeoned in the middle of night lol. Minimal smell, and my hair was so soft afterwards!! And the color is just perfect! Exactly what I imagined and have wanted since I first decided I was a redhead but no one told my genes lol. I am so happy I did this!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |