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Color Set
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66,689 Verificado Comentarios de clientes |
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Gray coverageI was impressed the color did cover my stubborn gray hairs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair is shedding to much right noww Hold off on sending color right now.I'm doinPlease hold off on sending the color right now..hair is shedding alot..too much..so i am doing a lot of conditioning on my hair right now so i don't want to put anymore color right now.thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStella - We understand that you are currently giving your hair a rest and conditioning your hair. We have adjusted your next order date per your request. |
New Color! Great mix! Smaller protions???Really felt like the colorist listened to what I wanted for a hair color and nailed it! Thanks! LOVE IT! BUT... My hair is very thin and short and I wind up throwing half my mixture away. Will you ever come out with the option to purchase 1/2 the product amount for smaller applications? Or is there a way to only use 1/2 at a time?? Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to do and great coverageI only use a demi permanent color and it still hangs on for about 4 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I really like the color! The only thing I wish was better was the grey coverage. But I know grey can be very resistant! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Mixed feelingsI love the color but the dye doesn't wash out easy. I have to wash my hair 4 times to fully have my hair feel clean- after only 1-2 washes my hair looked and felt greasy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We’re sorry to hear that you were unhappy with the how the hair color makes your hair feel. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
too darkthe product is good but I don't like my color its to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We apologize that your most recent order was darker than expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
PassLet me start out by saying that I have gotten my hair bleached and dyed for many years, so I don't have a sensitive scalp. I even did the standard test patch on the inside of my arm to test for a reaction, that gave me no reaction. HOWEVER, when it put this on my scalp to do my roots... it burned. It didn't subside either, it got worse and worse. I could only stand it for 5 minutes before I had to wash this off my hair. It left my scalp riddled with chemical burns . I could not wash my hair for a week after using so I could let my scalp heal. Do not recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharlie - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
too brownI didn't like it because it wasn't light enough and didn't have the right golden red color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLita - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Didn't look well at allWas too much on the strawberry blonde side. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |