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Color Set
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66,689 Verificado Comentarios de clientes |
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My colorI finally got the exact color wanted after years of trying different colors and brands. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like the color but dries my hair out quite a bitI think it dries my hair out as much as other hair dyes. I think My hair falls out just as much. Don't really think it's that much different. I just like the color better than regular hair dyes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We’re sorry that you were unsatisfied with the way our color made your hair feel. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Color Holdscolor is rich and does not fade, which has been a problem in the past as my hair is fine and has always had a problem holding color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color is perfect!The color is perfect but I didn't give it 5 stars because not all of the gray took the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Waxy feelingThe color is usually pretty good. I keep asking for it to be more red and it turns out a bit more brown which I don't like. Also even after a couple washes after dying the dye leaves a wax like residue over my hair that makes gross feeling and greasy looking. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Too darkToo dark. My hair looks black. I wanted a brown with light brown highlights or something...:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The colorThe color is all wrong. It was supposed to be medium blonde and it is closer to being red, which is not a flattering color. I am very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color AdjustmentColor was too orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Medieum Golden BrownI had asked for a deep gold tone. However, the shade is basically a dark brown period, and in fact much darker than expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElvira - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not right color.It's to dark of a red. Want it a brighter red on top. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |