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Custom Color Set
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66,925 Verified Client Reviews |
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Color rinsed outThe color came out perfectly and beautiful just as expected. I was so happy with it. I couldn’t stop looking at it even. And then the next day I went to wash and the color tint purple rinsed all right out. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Colors the gray like a charmCurrent color choice seems to be covering the gray better than before. Thank you! 1 of 1 people found this review helpful. Did you? |
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Hair DyeGreat hair dye, dont feel lime a cheap box dye at all.The colour is so rich its great 1 of 1 people found this review helpful. Did you? |
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ExcellentI am so happy with my hair dye and I feel like Iv had it done in a salon and the shampoo and conditioner leaves it so soft and silky. Definitely recommend and amazing value. 4 of 4 people found this review helpful. Did you? |
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OMG Sooooo GorgeousThank you so much! This color is gorgeous and definitely looks custom blended. Perfect! Can't get a good copper red like this just anywhere :) 2 of 2 people found this review helpful. Did you? |
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Inconsistent mixture and resultsThe colorist does not seem to be able to follow the proportion to mix my color and I am getting poor results. She either mixes it incorrectly and it does not take properly (too light and grey showing through) or i get really incorrect tint results. I currently have bright pink roots and look ridiculous . My color is supposed to be dark chocolate brown I want to cry because i will have to leave the house tomorrow with the terrible results i got from coloring my hair this evening. I guess I am wearing a hat and being humiliated all day. Be more careful Sylvia. Your mistakes have consequences for the clients and I look absolutely terrible. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Stephanie, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! :) |
esalonThis is the best product, you have your own personal hair coloring specialist and they have hit the jackpot. I have a order coming soon I will post the before & after. Oh the biggest perk is the cost is GREAT !!!!!!! 2 of 2 people found this review helpful. Did you? |
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BummedI was really hopeful when I got my adorable pink box, the packaging and all the extras were amazing BUT the color did NOT cover my grays….the very thing I wanted most. Spent all that time and now I’m going to have to go get it done professionally any way. Super bummed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Never again!My last experience was a disaster! While applying the color to my hair ,I noticed that the bottle was warmer than usual. I continued to apply ,then I realized that the bottle got really hot ! I rinsed off the product immediately for at least 30 minutes with cold water. My scalp and ears turned bright red. The unused portion that was thrown out had the cap on .Well it became extremely hotter because the cap popped off and the product burnt a hole in the garbage bag . 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRosa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Covers gray!!! REALLYLove the coverage oof both my gray hair and surviving dark hair. Never had any coverage that good having professional color. 2 of 2 people found this review helpful. Did you? |