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Just not my colorOK you changed my color from light brown because it was leaving my hair a red color. Now it is darker brown and the red is darker. So, my hair is going from light brown to darker red and brown. What up?? Only will try to get this right one more time and that is it. This is ridiculous . I even had to go in to a stylist to get it lightened, another $125!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShiela - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, per our email communication. Again, we apologize that you were dissatisfied with your experience. |
I am so disappointed for the second time!This is the second time I have used this product without desired results. I wanted a natural golden blonde and have gotten red color roots instead with the old blonde color on the ends. Now my hair is an ugly two-tone color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We look forward to crafting your reformulation. |
AmazingI was recomended to use this product by a friend, it is the best hair colour i have ever used. I have been colouring my hair a long time and could have done with this years ago. Thanks eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the personalizational and color mixtureCan't go wrong when you have a personal colorist helping you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Definitely NOT a drug store experienceMy order arrived timely and the thoughtful extras that were included were fantastic. The portions were generous, the instructions clear and easy to follow. The color solution was nice and creamy with no unpleasant smell. I have plenty left for a root touch up between now and my next order arriving. I'm sold, the quality is far superior to drugstore brands. What a pleasant surprise. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorI love this product because they make it for you , I get the blonde I want without the reddish and brassy or bleached out look that you get from over the counter prouducts and at anytime you can change or adjust how you want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this group.The care is obvious. The communication is great. This is a wonderful service!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worked way better than imagined!Couldn't believe how well it turned out. So glad I can do this at home as it is hard enough trying to get out of the house with a 6 month old, let alone trying to find time to get to the salon. I was pretty scared at first but glad i took the chance, turned out PERFECT! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color I have ever hadMy hair was always blonde. I have been a redhead since I started using this product. Love it!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time using eSalonI was very pleased what the color specialist sent. Very impressed how natural it looked. Thank u 0 de 0 personas encontraron este comentario útil. ¿Y tú? |