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Color Set
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67,076 Verificado Comentarios de clientes |
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Acajou?Bonjour J’ai commandé un chocolat glacé et non avec de l’acajou !? je n’aime pas les tons chaud avec reflets roux…je pensais pouvoir arrêter à tout moment mon abonnement et impossible de le faire! Je me sens arnaqué Je veux arrêter mon abonnement votre offre annoncée dix euros pour un essai et non un tarif différent, si on annule notre abonnement, ce n’est pas très honnête, ça n’apparaissait pas dans votre site 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaëtitia R. - Merci pour votre commentaire. Nous constatons que nos équipes ont déjà répondu à votre demande par email, concernant votre coloration sur-mesure et la résiliation de l'Abonnement. N'hésitez pas à revenir vers nous si vous avez des questions, nous serions heureux de vous aider. |
Color setGreat coverage and I love my color. I have tweaked it a few times and have been very happy each time I love the packaging and all the special extras provided! 16 de 17 personas encontraron este comentario útil. ¿Y tú? |
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Schonende HaarfarbeDie Farbe ist sehr mild und schonend zu Kopfhaut und Haaren. Beeindruckendes Farbergebnis mit schönem Glanz. 3 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Sehr zufriedenDie Frabe Passt perfekt. Und die Deckkraft ist mega. 😍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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first timehi, i loved the colour result but was a little concerned that it was only for root application as i have never done that at home myself before, i have always done full coverage. i found it ok, but a little difficult to apply to just the roots and was constantly worried that i would get some on the length by mistake. there was a lot of mix left in the bottle at the end which then made me think i had done something wrong, but the colour came out ok, missed a few greys at the front but i think tht was down to me rather than the colour coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray coverageI love the color but it did not cover my gray. Is there any way that they can help me out with that? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJynifur - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing short of a nightmareI would say I get what I deserve ordering color on line but, I think even this is extreme! I sent in before pic of my hair and made special note that I pull red. They supposedly adjusted for that and shipped the color. My entire head is not only red but it is and orange brassy red! I could have done better with a drug store color! 4 days later they have yet to even ship the repair color - I am beyond myself! I’ve not had color in my hair in over 3 years and am now hoping they can even take me back to my original before I applied this mess!! Did I mention I even kicked in extra for the worthless toner and only wanted to go two shades lighter! UGH 😑 SAVE YOURSELF and go to the salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as dark as I was hopingBasically the same color I had 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lacey, We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a darker tone. We look forward to crafting your custom color! |
ColorColor was too dark. I will change the color before reorder 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Does the jobCovers the roots and regrowth. Easy to use. 13 de 14 personas encontraron este comentario útil. ¿Y tú? |