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Color Set
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66,655 Verificado Comentarios de clientes |
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Great Product/ColorI have to admit, gave this a try but didn't think I would stick with it. Absolutely GREAT color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very HappyI really like the color I have been using. It's just what I was hoping for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent at home color expierenceI was scared to try it ar first ,but so glad I did. Super easy and the color is deep and rich. I have had so many complimente. No more box color for me. esalon all the way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colour that even colours my grey!Since u changed the formula it's worked wonders!!! No more grey!! Thank u x 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good overall colorI'm finding the eSalon instructions easy to follow and the tools included are great. My biggest concern continues to be in not coloring hair that's already colored. I'm applying color to the roots and down about halfway, which seems fine; just a different process than other diy methods or getting it done in the salon. The other hang up is in getting it out completely. I don't feel like my hair is coming clean when I wash it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!I love the color that was customized especially for me. However, it drastically starts to fade after 2 weeks and by 4 weeks, I feel like I have a completely different hair color which I then change back to the customized hair color. Is there some way to prevent the drastic fading? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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InstructionsDidn't include directions or welcome kit with first order. Had to u tube instructions for first time use. Therefore did not leave in long enough at first use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorIt was nice being delivered..wish I had more color though, I have long hair and the amount was cutting it close..wasn't quite the color I was hoping for 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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gray still gray, Hair's now dry and course.I fallowed the directions exactly, my grey is very shiny but looks very noticeable. maybe a little lighter than before I colored it. My hair is much more course and feels a lot dryer. I washed it and used all of the conditioner. I could barely comb thru it. I have been using nice and easy. prior to using your product. The color is pretty, just didn't cover gray. I was very excited to try a new product. now I'm disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Causes hair lossHi this product has nice color but made my hair break and become frizzy after the 2nd use. Also caused a lot of hair fall. I don't recommend this to anyone. Also the product is very gel like which sticks to the scalp and has to literally be scraped off to remove. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmeesha - We’re sorry that you were unsatisfied with how your color made your hair feel. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |