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Color Set
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66,591 Verificado Comentarios de clientes |
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Unsatisfactory ResultsI was not satisfied with the product. There were no better results than what I received from retail stores or beauty supply stores. One major difference from my usual product is that this product left my hair hard and dull, not soft and shining. It was also messy because it continually dripped while being applied and during timings. I would not recommend this product to my friends or family. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Wayyyy too DarkIm hoping i can get it fixed...but im really brunette now and its lovely but way way too dark. I hope it will be better now...gotta say I love the red....RED!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Hair ColorI have actually never had a problem with drug store hair color, but several people suggested that I try eSalon. The color was okay, but I was not thrilled with it. Hoping my formulation can be changed a bit. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrook - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great ColorI used to buy Preference by loreal medium brown and used that for years. But I saw E-salon on-line and thought I'd give it a try. I loved the easy instructions, TWO sets of gloves, and shampoo and cream rinse to complete the job. The formula didn't irritate my scalp as Preference sometimes did. And the color lasts so much longer! I would recommend this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love esalonI love how you give us time to adjust and comment about our color to modify our next order. I've been very happy with my colors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This color is gorgeous!This is my first time to color my hair at home, so it was a challenge to color just the roots - it's not as easy as professionals make it look! Next time I will get a friend to help me! The color is wonderful and looks more natural than when I get my hair colored at the salon. I just colored last night, so I will see how vibrant the color stays for the next 6 weeks, but for now I am hooked - this is how I will color my hair from now on!!! So glad I tried it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Compliments Galore!Ever since I started using eSalon I have gotten so many compliments on the color. Even my hairstylist loves it! Most of all, I love it! Thanks for a great product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is awesome!The color formulated for me is beautiful, and i will never go back to a box color again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn't Think It Was PossibleDidn't think it was possible to match my hair color but you guys did it! I'm very glad I found you! I had never dyed my hair before and everyone there has been very helpful with all my questions or concerns. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like the darker BrownReally like this with darker Brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |