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Product exceeded my expectationsI was extremely pleased with the results. I got excellent gray coverage and the color was a perfect match. The process was easy and application was simple. I have had my hair colored professionally for over 20 years and finally decided to try it myself. I am the happiest with the color that I have ever been! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Best coloring experience I've ever had. Love the color. It's perfect ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost there!I love that I feel like the colors match pretty good. This time it covered the gray longer than before and I was sooo glad. It needs to be just a tad darker and it will be perfect!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMechelle - We’re sorry to hear that your color came out lighter than you expected. We have received your request to slightly darken your hair color. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Medium blonde and highlightsThe roots were done in a medium blonde than I applied the highlights after rinsing and drying . Combed it through and used my fingers. Was a little insure . Rinsed added the toner. LOVE 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI like the texture but the color was too dark for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Most awesome color kit ever 👏I used Madison Reed for about 5 applications. Although i did love the kit and the color, It was a shame that I could not adjust the light/dark of the formula. ESalon color is just right, it is a bit lighter than the Madison Reed and has the same good hair feel after coloring. I am looking forward to subsequent colorings as I feel I will be able to achieve a bit lighter base color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Drying to hair and messy to useThe color is very nice but not a good product for fine hair. Dries out and after hair is very hard to de-tangle. The consistency of the formula is thin and is very messy to work with for a self application product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We’re sorry to hear that you were unhappy with how the color made your hair feel. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
no comment at this timeno comment at this time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not SatisfiedThe color i choose was good but it didn't last no longer then 2weeks my gray came back so I wasn't Satisfied with this product plus I couldn't reuse the product I had to throw a lot of Color away and that was a waste so I'm not satisfied at all and will not be ordering anymore from you. Thanks Ms Cunningham. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Unhappy with the past adjustmentUnfortunately, I believe the colorist did not fully comprehend the adjustments I wanted to make with the latest order.The adjustment request was for a "Lighter" color with more blonde undertones-Instead I now have BLACK hair with burgundy undertones. Despite doing a "test" strand which was in fact a bit lighter, when processing "according to instructions and step by step"- the overall outcome is horrific and not at all "Natural nor subtle". I will not be reordering- 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |