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Color Set
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66,615 Verificado Comentarios de clientes |
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Wrong ColorNever have I had, or wanted, red hair. My request was for dark ash blonde. I'm not happy with this color at all. At least the grey is covered. I'll probably have to pay to have this fixed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Roots need helpI tried to customize my color a little more on my last shipment however I'm still getting a lot of red on my roots . I follow the directions however my route slips from the dark to more of a red instead of being blonde . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Waxy residue left on hair.I have used this product for a few treatments the first few were fine, however the last few applications have left my hair with a waxy residue that took two to three attempts to wash out, also waxy residue made hair feel heavy and seemed to put pressure on my head. It is a shame because I like the colour but the actual experience of using this product isn't an experience that I would recommend. The formula must have changed because there was no waxy residue on my first few applications and I have followed instructions on each application. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We’re sorry to hear that you were unhappy with how the color made your hair feel. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
It's getting betterThe colour is getting better and has lasted longer this time, but too red, not t enough mahogany 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicola - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Meh...Still waiting for the colorists to get my color dialed in a bit better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColorColor is very flat. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hairdresser-approved!!My hair stylist has remarked several times how natural-looking my hair color is! Emily, you have my color blended PERFECTLY! I get compliments from perfect strangers on the color as well. Love it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just the right formula for now....Brittany - I LOVE the new formula - just one change and it made all the difference. Not so dark and just enough for right now. Thank you so much. I will see my hairstylist later this week and get her opinion also!! Thanks so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No More GreyReally covers the grey and looks like I also have highlights 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorGreat color, my hairstylist was amazed at the dimensions it gave my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |