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Color Set
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66,637 Verificado Comentarios de clientes |
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Color Leaves Hair Feeling GreasyDO NOT USE THIS COMPANY OR PRODUCT UNLESS YOU WANT GREASY WAXY HAIR FOR DAYS . After using the product and washing out the color with their shampoo my hair was left feeling greasy and waxy. I've just learned that this is a fairly common problem. I've washed my hair for an hour after dying it and hours later it still looks wet because it's so greasy. I don't even know how the color looks because my hair is so waxy. I cant even touch my hair without my hands becoming greasy. You would think that since this is a common complaint they would change the formula or at least provide a shampoo that will actually take the hair dye completely out of your hair. I've never experienced this kind of issue with hair dye and I've been dying my hair for over 15 years, that's the majority of my life. At least I know I'll never experience this again because I will NEVER use this hair dye or this company ever again!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghann - We’re sorry that you were unhappy with how the color made your hair feel. We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Didn't hold up in the sunFor the past 4 months my Color has been awesome and lasted. However this month I dyed on August 6th and I can already see my grays. I wear a color protectant when I'm in the sun but it didn't help this month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosD.A. - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Felt IckyMy stylist had to wash my hair 4 times to get the sticky feeling out of my hair. The color felt like it was never going to come out and when it finally felt like it was gone, and we attempted to blow dry it, my hair started feeling matted. I would like to cancel my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling sticky. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Color was off stillStill much too dark and not even close to the bright copper red I have always been... I've reported this twice and was told adjustments were made, but I couldn't see ANY difference. Very disappointed. Will go back to Sally's beauty supply most likely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorena - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Still to darkMy hair still looks so dark and fake. You can tell that I've dyed it the last couple of months and that's not what I wanted. The color is Black and my hair color is dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
EasyUser friendly, great color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So simpleIt was so easy to use and the results were fantastic! I have used other over the counter dyes in the past, and did not receive as beautiful of a result such as this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great stuff!I love the color and the fact that it didn't have that harsh ammonia smell! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Colour!Wasn't sure what colour would suit me but knew roughly what I wanted. After speaking with the colourist who explained the colour I picked wouldn't suit me I felt more confident about the colour and now I have dyed my hair I am ABSOLUTELY OVER THE MOON with my colour. Thank you eSalon and Paul my colourist. Definitely recommend!!!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!eSalon was able to do what 3 local salons could not! They were able to fix my color and cover my greys without fading between coloring. I definately reccomend trying this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |