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Color Set
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66,637 Verificado Comentarios de clientes |
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AmazingBest hair colour ant I've ever used, well worth the extra money, doesn't damage your hair like shop brought, colour looks so natural and grays don't reappear 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the same colorthe first color I received was perfect, then I wrote that the color didn't seem to last long on my gray hair but overall the color was great. I received my next order I guess with more gray support, this color is way different than my first order it's really dark. And I didn't leave it in to long either 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very impressedug 16, 4:03 AM PDT LOVED IT! The colorist said she would match it to my natural hair color, which in pictures is darker than in person. The color matched the perceived look, but was darker than my actual. However, I loved it! And as I washed it the color lightened up a bit. There was still color coming out after about 5/6 washes, but overall really really pleased. Only negative would be how strong the smell is for the second application. I had to stop a couple of times to give my nose a break. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourVery good colour just didn't take very well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works goodWorks good for about 4 weeks--much longer than over the counter brands. Just don't splash the mixture on anything!!! It will stain like crazy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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[edited from March2017] MediocreI started with eSalon back in March and was happily surprised. The color was rich, a much closer match than I'd been able to achieve from a box, and smelled like heaven. Unfortunately it didn't last very long at all and gray and root colors started to show at 3 weeks (home coloring didn't do this until about 5). I requested a change in color and formula (told them it wasn't covering my grays--even within days of coloring) and then it stopped smelling so nice. Actually smelled worse than at-home kits. And also left my hair just as brassy. I went back to my home coloring and feel like I'm getting the color and value I'd like and not damaging my hair by having to color it more frequently. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynette - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Leaking bottleLast bottle leaked by the time I received it 3/4 of color was gone. Had to purchase store bought color to replace it.. color is great, packaging horrible. Not worth the money if I have to purchase store bought solution to color my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re sorry to hear that your order arrived damaged. Since the color bottle was leaking, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Waxy residueThe color is great but both times I've used this product I've had a waxy residue on my hair that took up to three shampoos to get rid of. For that reason, I won't be using it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElaine - We’re sorry that you were unsatisfied with your custom color and that it left your hair feeling waxy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
DisappointedThe color made my hair darker and it didn't last long. It didn't color all my grays and washed out in a week. Very disappointed, I won't order anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Color fades too quicklyMy color faded so quickly. What started as a nice coppery brown, faded within a week or two to a muted light brown :( I know red tends to fade quicker, but the copper color was almost entirely gone after 2 washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |