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Color Set
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66,637 Verificado Comentarios de clientes |
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I love my eSalon hair color!!!My eSalon hair color is a perfect match to my natural color!! I love it! It's so easy and convenient to use and no odor. I use it in combination with the Color Care Shampoo and Conditioner. As a busy working mom that allows me to extend the time between coloring. I don't have time to sit in a salon every 6 weeks. Now I color my hair in 20 minutes on a Sunday night and I'm ready to go! Great stuff! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Win-win-winLooks great, easy to do, saving hundreds of $...it's a win, win, win! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorAre you kidding me. Could no longer afford going to my hair stylist anymore. Tried over the counter color kits for about a ear, then found this. Went to her to get my hair cut, and she was amazed. Said, "you done good girl",,,,, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the root coverageMost of my sides covered for the first time in 8 years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I expectedI have to admit it was a few shades darker than I expected but I cannot afford to keep on a plan. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
ColorNot happy at all with the color. I wanted beige blond and it came out dark auburn!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucy - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
What happened?I loved the initial color and got compliments on the color. The follow up was the same. However, this 3rd issue turned out darker than the others. The same stylist applied it according to directions as with 1st & 2nd. This time it came out very dark no hint of red mahogany I had come to love. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Just another box hair colorI thought this color would color my grey and provide good coverage and look natural!! It did not cover my grey at all and made my hair look ashy! Not pretty at all!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Darker than requested and no redReally not pleased. I want to cancel but can't find a cancel button. How's that guarantee work, anyway? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Love the colorHair is healthy and I love it. I have had reactions to coloring for a few years, so I stopped. I am so glad I tried this, love the color and it doesn't cause me any discomfort. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |