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Color Set
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66,655 Verificado Comentarios de clientes |
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Great ProductMy hair is much healthier and I'm losing as much hair as I used to. I'm really loving this product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great stuffLove the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorI was so impressed when my first eSalon coloring package arrived. Beautifully packaged. Personalized with your name on the explicit instructions. The color was absolutely perfect. It's just what I wanted. I cannot believe how healthy and vibrant my hair looks. I am so happy I gave this a shot and you should as well. The questions they ask when you first sign up are to help the colorist develop the perfect color for you. They have it down to a science. So delighted. I will always use eSalon. Thank you to my colorist Brittany who developed the perfect color for me. Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was pretty for a weekMy hair looked great for a little over a week, then one trip to the beach and I had orange stains on my hands from the dye. After 10 days, I can see my grey hairs again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Loving the lighter colorThe color is rich and soft. What's not to love about that! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color ever!How is it possible to get this multidimensional color. Wow!! EH-03-20VOL Medium Brown Gold Copper 20 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lasting colourI gave it only four stars because my hair feels like straw for a few day after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedWhen i first got this it was awesome. Since the last 4 the color doesn't stay. Not happy. This very well maybe my last time. We will see 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShaunna - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
CustomerThe color was too light and brassy. Did not cover gray well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - We apologize that your hair color turned out lighter and brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Extremely disappointed and upset by this product.While I initially had great expectations for this product, I was extremely disappointed. I've been dying my hair on and off for about three years and I decide to try eSalon because I thought it would last longer than drugstore brands and be cheaper than the salon. I was SEVERELY disappointed for two reasons. First off, the hair dye is next to impossible to wash off. It took me one wash with the provided shampoo and four washes with my own shampoo and my hair was still left with waxy black gunk all over it, to the point where it wouldn't even dry. Secondly, the product caused my hair to fall out in clumps and thin like never before. It should be noted that I dyed my hair darker and have NEVER experienced hair thinning or loss from dyeing my hair or any other reason. Upon reading other reviews online after my experience, I found that many other women experienced hair thinning and loss. This product is falsely advertised and I am extremely saddened that my once thick hair is now damaged and thin at the age of 19. I'm completely appalled and urge others not to make the same mistake I did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadison - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |