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Color Set
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66,637 Verificado Comentarios de clientes |
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doesn't do the trickFirstly, the customer service team did their best. When I wasn't happy with the first color formula, they sent out another. Alas, it's just not at all the color I was hoping to have... LAST MONTH. Secondly, the stuff feels awful rinsing out. It sticks to your hair and is just horrible to wash out. Yuk. Save yourself the time and frustration and go to the store or the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Did not work formeI was so excited to give my hair the new color, the one that is formulated just for me and 100 % guarantee, well let me tell you that this is not true, my hair is way darker than it was before, waist of money and the color that I had done at the salon. I give this eSalon 1* the only star for packing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Light Blonde to medium blondeI tried the kit and really liked how simple it was to color my hair. The only problem is the color! My roots are naturally a medium-dark blonde which ended up becoming light red and my ends which were a light blonde became a dark blonde with a greenish tint to it. Needless to say the color looks horrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Hair colorAgain very pleased with color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThe color was easy to apply, directions were very clear, and it is beautiful! Love that I can request adjustment prior to my next shipment! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome hair colorThis product is so easy to use because everything you need to color your hair is sent right to your mailbox!! I have received so many compliments on the color. So affordable & easy!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great resultsEasy to use and the color is great. I was surprised at how shiny it left my hair - love that! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coverageColor does not wear off it covers the gray very well and leaves my hair soft 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow just wow!I don't know that I will pay for a hair color again. I love that I was able to provide a picture of my current color to get the color I desired. It was so super simple to apply. My 13 year old daughter applied my color. The color turned out perfect! I get so many compliments on my color and how good it looks. I will continue to use this until the end of time 🙂 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exact color I was hoping for!I've abused my poor hair with trying all the different hair color trends and I really just wanted to go to my natural color, which is black, and this color blend was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |