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Color Set
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66,637 Verificado Comentarios de clientes |
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Wooo hooo this stuff is great !!I have been a consumer of this fabulous product since 2015. My hair is healthy and the color rich and natural. The packaging is well thought out and everything you need to be successful at home hair coloring is there for you. Your colorist will work with you to achieve your best look. I have recently tried the newest product the home hair high lightening.....Video shows you how to do it..easy easy easy..and voila...you have an enhanced sunny look. I HIGHLY recommend this product....does it show ? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorBest hair color I have ever used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Quality Product, Affordable Price, Professional Service!I love this company! It is a quarter of the price I was paying at the salon and the colorists do a beautiful job giving you the color you ask for. The kit that comes each time is complete with everything I need to do the job and always has very clear step-by-step instructions so you really can't make a mistake. I would definitely recommend eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am pleased with the outcome... in additionHowever, I have long very thick hair and the back length is already fading after 2 shampoo's. Today I used the tinted love and the tub, shower curtain and shower stall were stained. I had sent an e-mail earlier stating I cannot use less that 6-8 oz. or I don't get proper coverage. It's been a week. I'll see how it goes next week. I do love the color, though. It is close to my natural. You can see from the first photo that my hair fades out to a mousey gray/blonde with no life. Also, I should add that I am very fair skinned... I had a great deal of staining, mostly around sideburn area and forehead. I am in week three since I colored and my hair is still shiny... By now my old hair colors would have faded away. Very pleased with staying power, even though the mixture needs some changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Vary natural colorAfter many emails with different persons they fix the original order to a more natural tone of brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Way too darkYou sent a dark color that ruined my hair! I had it professionally stripped and lightened per your instructions, costing $200. All i wanted to do was cover grey and roots. This is way darker than it should have been and it leached into anything that was light! It now looks like shit and i am going to have to pay $200 AGAIN to get it fixed! I followed the instructions to a t but you did not adjust the color like i asked. I specifically said i had put a lot of blonde in my hair that i didnt want ruined. I even set 3 different pictures. This is not exceptable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandy - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we will reach out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Don't want to continue my any future order.Did not like it. Didn't come out the color I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Wrong colorThe color is not soft black it is a chocolate brown color. It's not the color I ordered. Not happy with this color at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We apologize that your hair color turned out lighter than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
doesn't do the trickFirstly, the customer service team did their best. When I wasn't happy with the first color formula, they sent out another. Alas, it's just not at all the color I was hoping to have... LAST MONTH. Secondly, the stuff feels awful rinsing out. It sticks to your hair and is just horrible to wash out. Yuk. Save yourself the time and frustration and go to the store or the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Did not work formeI was so excited to give my hair the new color, the one that is formulated just for me and 100 % guarantee, well let me tell you that this is not true, my hair is way darker than it was before, waist of money and the color that I had done at the salon. I give this eSalon 1* the only star for packing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |