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Color Set
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67,063 Verificado Comentarios de clientes |
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Gray hairHi, I’m really happy to chose you. You are very organized and great customer service but I still am not happy with my gray hairs. The colors dose not cover my gray hair very well. I do follow the Constraction but still doesn’t work!! Is there any recommendations?!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Zara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Colour productVery satified 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJosie - We're so happy to hear that you're enjoying the Custom Color! We truly value your feedback and look forward to hearing from you again in the future. |
Great color, easy.The only thing I would have done differently is to leave the color on a full 30 minutes. I have a lot of gray and it wasn't quite long enough with the 15-20. But the color and feel are GREAT. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - We’re pleased to hear that you’re enjoying your Custom Color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
PerfectIt took a couple of tries but when they got the color perfect, it was absolutely fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color to get it just right. We are excited to continue working with you! |
Two thumbs up...Wish grey coverage was slightly better but realize with a semi permanent there's no guarantee. Colour is so shiny. Hair feels amazing, so soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Azz - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Good ColorMy hair is so short, it is a bit challenging to cover the gray. I may switch to the other product you have - root touch up. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sarah - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the color. We look forward to the next opportunity to delight you! |
The colour did not come out the way it was presentedBecause i have troubled hair with a silicon coating from all the wrong shampoos i have used i switched to silicone free shampoo. I did this because colour does not stick to my hair. After 30 washes it was out and i painted my hair with the colour i ordered. I was informed that the purple would not be a "screaming" purple but a brown colour with a purple sheen to it when the sun hits it. Im ok with that. Unfortunatly after painting my hair it was just brown. There is not 1 hair brown with a purple sheen. Im very dissapointed. EDIT 20-12-2019 - I spoke with my colourist within 1 day after the review and got 1 credit free for a new colour. After ordering it I got an email with the request to upload a photo of the current colour after painting it. about 4 hours after sending the picture I got a new colour. They have changed the recipe just for me and I could not be more happy with this service. I am very happy that they responded so quickly with the best solution. I cannot wait to repaint my hair in 5 weeks. Keep up the good work! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CouleurJe trouve que la couleur a moins bien pris ce mois si Pourtant je n’avais pas plus de cheveux blancs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works well!I really like the way it goes on and holds , just not a fan of the scent 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanetta - We're so happy to hear that you're enjoying your Custom Color! We truly value your feedback about the scent and look forward to hearing from you again in the future. |
Took a bit but lots of complimentsIt took a bit to find the right color, and im Still working to get what I’d want, but I’ve also gotten lots of compliments on my hair. Its also the first time I’m consistently dyeing it but it hasn’t seemed to change my texture, which is great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |