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Sticky DyeThe color was great but I got a rash from the product. It is also extremely hard to get the dye out of your hair. I had to do 4 shampoos and there was still dye in my hair the next time I showered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJaimi - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Color is still off.If I leave it on for 30 min to cover the gray, it ends up too dark. 10-15 min work's ok but then the few grays don't dye. I am a med brown with blondish highlights. I have long fine hair with natural waves. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Added Gold ToneThey added Gold Tone to my custom mix. Which I never use because it really brings out the red in my hair. I did use the red tone down cream, but it did not help much. I left a note for my next order not to add the Gold Tone. If they do it again I will not be placing a new order again. What is the point of ordering a custom mix, if they are going to add unwanted color to it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKittye - We’re sorry that your recent formulation turned out warmer than you expected. Your colorist has reviewed your comments and adjusted the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Best hair colourBest product I've used for a long time - love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GREAT COVERAGEI AM IN LOVE WITH YOUR HAIR COLOR PRODUCT. IT IS THE SAME AS SALON COLOR AND I CAN DO IT MYSELF. IT COVERS MY GRAY WONDERFULLY AND LASTS ALONG TIME BETWEEN TOUCH UPS. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Simply the Best!E-Salon is quite simply the best hair colourant in the world, even if it has to travel round the world to get to me! Love it!❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!Love it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itReally great product lasts my longer than the shops leaves my hair very soft . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful hair!I love these products because the color stays with you. It doesn't wash out or look dull after a couple of weeks. It just leaves me with beautiful and natural looking hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AT AGE 75I'M SO LUCKY TO BE USING YOUR REMARKABLE PRODUCTS. WHEN A WOMAN AGES, IT'S HARDER TO GET-UP & GO TO A SALON..... eSALON ENABLES ME TO KEEP UP WITH MY COLOR FROM HOME...IT MAY TAKE A LITTLE LONGER THAN IT USED TO........BUT WELL WORTH IT. THANK YOU eSALON. JOANNA COSTANZO 0 de 0 personas encontraron este comentario útil. ¿Y tú? |